Our Privacy Policy
Privacy & Cookies Policy
Last Updated on May 14, 2024
Your privacy and the security and confidentiality of your data is very important to us. You’ve placed your trust in us by using our services. We value that trust. We are committed to protecting and safeguarding any personal data that you give us. We want you to understand how we use your data and your rights regarding that data.
This website is owned and operated TRAVELsolutions.US, a travel, marketing, media, & directory network, which operates under a group (family) of brands. This Privacy & Cookies Policy explains how we collect, use, disclose, and process personal data through the our websites, our mobile site(s), our iPhone, Android and other mobile applications and any other online communications and interfaces (the “site(s)”). If you are a business or a vendor partner with us, please refer to our contractual agreements to find additional information.
Please read the Privacy & Cookies policy below to learn about our practices. By visiting the site(s), you acknowledge that you have read and understand the practices described in this policy.
Summary of Key Issues
Collection: This section explains that we collect Personal Data provided to us or that we obtain while you are using the site (s).
Protection: This section explains how we employ technical, administrative and physical safeguards that are designed to prevent unauthorized access, maintain data accuracy, and ensure the correct use of Personal Data.
Use: This section explains how we use Personal Data to provide you with products and services from our site(s), or to build features that will make those services easier to use, and to contact you about these services, as well as our legal basis for these uses.
Sharing: This section explains that we share your Personal Data with external service providers (e.g., hotels, airlines, car rental agencies, travel advisors),TRAVELsolutions.US, our network partners, our third party partners, our agents, and otherwise as necessary to perform transactions with you and manage our business.
Marketing & Choices: You can exercise your control over most marketing communications. Please contact us via email if you have any questions.
Cookies: Our site(s) uses cookies and other similar technologies. To opt out of advertising and certain other cookies, please notify us via email.
Data Subject Rights: TRAVELsolutions.US understands that you may want to change, access or delete your Personal Data. You may do so by accessing your profile.
Cross-Border Data Transfers: Our site(s) are primarily but not solely operated in the United States. If you are located outside the U.S., your Personal Data will likely be transferred to the U.S. or another region, which might be a jurisdiction that may not provide an equivalent level of protection as your home jurisdiction. In such cases, the Cross-border data transfer would be necessary for the conclusion or performance of your transaction, and/or for the establishment, exercise, and defense of legal claims. To the extent the provision of your Personal Data is not necessary for those purposes, or as otherwise permitted by local law, your use of the site(s) or provision of any Personal Data constitutes your consent to the cross-border transfer of Personal Data and the other activities identified in this Privacy & Cookies Policy.
Children: While it is our desire that our site(s) are friendly to the eyes of every age who are nearby, you must be at least 18 years old to use our site(s).
Links: Our site(s) contain links to other websites or services that are not owned or controlled by us, including links to website(s) of travel suppliers and our advertisers, sponsors, and partners. We are not responsible for the content on linked site(s). This Privacy & Cookies Policy only applies to information collected by our site(s).
California Privacy Rights: California residents may have certain rights related to their Personal Data. Please see this section for a description of such rights.
Changes to Privacy & Cookie Policy: TRAVELsolutions.US & our network site(s) may revise our Privacy & Cookies Policy to reflect changes in the law, our Personal Data collection and use practices, the features of our site(s), or advancements in technology.
Contact Us: Should you have any questions, concerns or comments, please contact us at team@travelsolutions.us.
1. Our Collection of Your Personal Data
In order to provide you with our online travel service, we must collect personally identifiable information (“Personal Data”). We may collect the following categories of Personal Data you provide to us while you are using the site(s):
In addition, we may receive certain categories of Personal Data listed above from sources other than you, specifically from the following categories of sources:
If you purchase services for other travelers or travel companions, you must make sure that you have the right to provide their personal Data to us and that those other travelers have accepted how TRAVELsolutions.US and our network site(s) use their information as stated in this policy. Personal Data of other travelers is collected only for the purpose of providing such Personal Data to the appropriate travel supplier to fulfill the requested service, or as otherwise may be required or permitted by applicable law.
2. Protecting Your Personal Data
Protecting your Personal Data is a top priority at TRAVELsolutions.US and our network site(s). We employ technical, administrative and physical safeguards that are designed to prevent unauthorized access, maintain data accuracy, and to ensure correct use of Personal Data. To provide protection for credit card transactions while in transit, we currently use Secure Socket Layer encryption. If you have reason to believe that your interaction with us is no longer secure (e.g., if you feel that the security of any account you might have with us has been compromised), please contact us immediately as detailed in the “Contact Us” section of this Privacy & Cookies Policy.
3. Use of Your Personal Data
We use Personal Data to provide you with services, to build features that will make the services easier to use, and to contact you. This includes a faster website experience, better customer support, timely notice of new services and special offers, and more relevant content.
Our legal basis to use your data, where one is required to be provided by applicable law, is as follows:
In general, you need to provide the Personal Data in order to make a reservation and otherwise enter into a transaction with us, for us to provide you with travel reservation services, and as may be required for our compliance purposes in connection with such transactions, except in limited instances when we indicate that certain information is voluntary. Not providing Personal Data may prevent us from providing you with requested information and carrying out transactions. However, you can always exercise control over our use of Personal Data for direct marketing (click here for details) and you can control the use of cookies on our site(s) (click here for details).
We also use your Personal Data as described in the “Disclosing Your Personal Data” section below.
4. Disclosing Your Personal Data
TRAVELsolutions.US & our network site(s) only disclose your Personal Data as described in this Privacy & Cookies Policy or as otherwise authorized by you.
Sharing your Personal Data for business purposes: We may disclose your Personal Data that we collect with the categories of recipients below for our business purposes:
Suppliers: We may disclose your Personal Data with airlines, hotels, car rental agencies or other involved third parties. Please refer to the websites of third party suppliers for their Privacy Policies.
Companies within Our Corporate Family: We disclose your information with our affiliates and their subsidiaries in the U.S. and worldwide, as well as with TRAVELsolutions.US network organizations (including independent agents) and our group (family) of network organizations, including parent, sibling, subsidiary, and other related organizations. To learn more about our network (family) of companies and brands, please write to us. To learn more about your choices related to how we disclose your information with our group (family) of companies and independent agents please see the “Your Data Subject Rights” section below. We may disclose your information with our group companies for the following business purposes:
Business Partners: In order to provide you with certain services, we may disclose your Personal Data with our business partners, or require that you transact directly with a business partner, such as a cruise line, hotel, insurance provider, or tour operator, or behind the scenes intermediaries such as World Travel Holdings, Inc., Lexyl Travel Technologies, Inc., or Travel Leaders consortium, or similar. When you provide Personal Data in connection with these types of services, you are providing such Personal Data to those business partners, which hold such Personal Data on their or our behalf. Our contracts with our business partners offering these services require them to maintain such Personal Data in accordance with their published Privacy & Cookies Policy. Please refer to the websites of business partners for their Privacy Policies and other information. If you have any questions regarding details on this, please contact us via email.
TravelSolutions.US & its Network’s Agents and Vendors: Many of the operations we perform require us to hire other companies to help us. Examples of such operations include sending and delivering postal mail and email, analyzing data we collect, marketing our services, handling credit card transactions and providing customer service. While the companies we engage have access to Personal Data to perform their functions, they may not use it for other purposes. TRAVELsolutions.US & it’s network site(s) require these vendors to enter into confidentiality agreements and to agree to act in a manner consistent with the relevant principles articulated in this Privacy & Cookies Policy. Exceptions to this would be clear in our correspondence or on this page, or both. In some instances we utilize service provider platforms to help us provide certain services. Whenever possible, this Privacy & Cookies Policy governs the collection and use of your Personal Data even though you are on a third party website. In any instance, we want you to always know whose Privacy & Cookies Policy governs the collection and use of your Personal Data. In most cases, you can click on the Privacy & Cookies Policy link provided on the 3rd party site(s) you are using. If there are questions, concerns, comments, or lack of clarity, please contact us via email for help.
Future Business Transfers: Our business is constantly changing. As part of that process, TRAVELsolutions.US or it’s network organization may sell or buy other companies, and Personal Data may be transferred as part of these transactions. It is also possible that TRAVELsolutions.US or it’s network organization, or substantially all of its assets, may be acquired by another company, whether by merger, sale of assets or otherwise, and Personal Data may be transferred as part of such a transaction. In such cases, the acquiring company would be required to honor the privacy promises in this Privacy & Cookies Policy or obtain your consent to any material changes to how your Personal Data will be handled by announcing an update to this Privacy & Cookies Policy.
Compliance with Law and Other Disclosures: TRAVELsolutions.US & it’s network organizations reserves the right to release Personal Data in order to comply with applicable law or to comply with a judicial proceeding, court order, or legal process served on us: We may also release Personal Data to enforce or apply Terms and Conditions applicable to the services, to protect us or others against fraudulent or inappropriate activities, or to otherwise protect the rights, property or safety of TRAVELsolutions.US & our network organizations, our affiliated companies, our customers, or others.
Disclosure your Personal Data for other purposes: As described below in the section on Our Policy on Cookies and Other Tracking Technologies we may disclose internet or other electronic network activity information about you, as well as general geolocation data based on IP address, with third party cookie providers we use on our site(s) which may use this data for purposes other than strictly operational purposes. In certain jurisdictions, such sharing may be considered a “sale” of your Personal Data and you may have the right under applicable law to opt-out of or object to such sharing
5. Your Choices Regarding Our Collection and Use of Your Data for Marketing and Other Purposes
As explained above, you may choose not to provide us with Personal Data; however, doing so may prevent us from providing you with requested information and carrying out transactions.
You have control regarding our use of your Personal Data for direct marketing. If you would prefer not to receive notices of special savings or promotions, or other marketing materials or offers, you may simply opt-out from receiving them by informing us via email or using the unsubscribe button where available. We comply with all applicable laws. Where required by law, we ask for your prior consent for direct marketing when we are aware of the law. Please note that even if you opt-out of receiving marketing communications from us, we may need to send you service-related communications, such as confirmations of any future travel reservations you make, which may sometimes contain offers as well.
You may also have the opportunity on our
site(s) to provide a mobile phone number to receive certain alerts or updates, which may be discontinued at any time. You may also use the settings within your mobile app to enable or turn off mobile push notifications from us. If this doesn’t work, please email us for help on this.
6. Our Policy On Cookies and Other Tracking Technologies
Cookies and similar tracking technologies, such as beacons, scripts, and tags, are small bits of code, usually stored on a user’s computer hard drive or device, which enable a website to “personalize” itself for each user by remembering information about the user’s visit to the website.
the site(s) uses cookies to store your preferences, display content based upon what you view to personalize your visit, analyze trends, administer the site(s), track users’ movements around the site(s), serve targeted advertising and gather demographic information about our user base as a whole. On mobile websites and mobile apps, we may use Anonymous Device IDs and/or Advertiser Identifiers in a manner similar to our use of cookies on our websites. Although these activities involve developing an understanding of you as a user, we use this information for the purposes described. Given the nature of our site(s) and services as a travel provider, and the limited amount of Personal Data we obtain about you, this activity is not expected to produce legal effects for you nor otherwise is it expected to significantly affect you. More detailed information about our use of cookies and how to opt-out of advertising and certain other cookies is provided below.
TRAVELsolutions.US & its network site(s)’ Cookies (First Party Cookies): We use our cookies to improve your web-browsing experience. For example, we use a cookie to reduce the time it takes for you to submit purchase requests by storing a registered user’s email address so that you do not need to enter your email address each time that you log-in. We will also use a cookie to keep track of your search criteria while you are engaging our services. Our cookies are associated with your Personal Data. However, no third party may use the information we collect through TRAVELsolutions.US and its network site(s)’ cookies for their own purposes.
Third Party Cookies: We work with third parties that place cookies on our site(s) to provide their services, including:
Controlling Cookies: You have a choice over the use of cookies as described in this Privacy & Cookies Policy. our site(s) is not currently configured to respond to Do Not Track signals. If you would rather we do not use TRAVELsolutions.US & its network site(s)’ cookies when you visit us, please configure your specific browser settings to reject cookies.
To opt-out of third-party cookies, please utilize the appropriate option(s) below:
Please keep in mind that without cookies you may not have access to certain features on the site(s), including access to your profile or account and certain personalized content. Removing all cookies from your computer could also affect your subsequent visits to certain website(s), including this site(s), by requiring that, for example, you enter your login name when you return to that website.
Mobile Devices
If you no longer wish to receive interest-based advertising on your mobile device browser or applications, please refer to your device’s operating system settings, or follow instructions below.
7. Exercising Your Data Subject Rights
TRAVELsolutions.US & its network organizations understands that you may want to change, access or delete your Personal Data. You may do so by accessing your profile or by emailing us. To protect your privacy and security, we will need to verify your identity before acting on a request. In most circumstances, we will then answer your request within 30 days of verification. If you have created a profile on any of the services available on the site(s), your email address and password are required in order to access your profile information.
Depending on the jurisdiction where you reside, you may have specific rights under local legislation to: (i) request access to your Personal Data; (ii) request rectification of your Personal Data; (iii) request erasure of your Personal Data; (iv) request restriction of processing of your Personal Data; (v) request data portability; and (vi) object to the processing of your Personal Data, including opting out of certain targeted advertising, profiling, and certain sharing of your Personal Data or processing of your Personal Data for marketing purposes; (vii) opt-out of the sale or share of your Personal Data; (viii) appeal our decision to decline a request. You may also have the right to request from us the Personal Data from or about you that we have “sold” (as such term is defined under applicable law), shared, or disclosed for a business purpose within the past 12 months. Please email us if you need help to exercise such rights. You may also have the right to lodge a complaint with a supervisory authority. Please note that, in order to provide appropriate security to your information, we may require additional data points or information from you in order to verify your identity prior to completing certain requests related to your Personal Data (e.g., requiring the matching of two or three data points provided by you with information maintained by TRAVELsolutions.US & its network organizations).
We will not discriminate against you for exercising any of your rights. Please note, however, that there may be certain circumstances where we are unable to complete your request, such as when we are unable to verify your identity or as otherwise permitted under applicable law.
Colorado and Connecticut residents may authorize another person, acting on the resident’s behalf, to opt-out of the processing of the consumer’s personal data for targeted advertising or sale.
Retention
We will retain your information for as long as your account is active or as needed to provide you services. In addition, we will retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.
Appeals
If your request to exercise your data subject rights is rejected, you will receive a notification with the details of reason for rejection and instructions about how to make an appeal. We will respond to you within 45 days of your appeal submission. If you are a Virginia resident and your appeal is denied, you may contact the Attorney General to submit a complaint by visiting the Office of the Attorney General’s website to complete an Online Consumer Complaint Form.
8. Cross-Border Data Transfer
our site(s) are primarily operated in the United States. If you are located in Europe, please note that there are different privacy legislation in various parts of the world including Europe. TRAVELsolutions.US & its network organizations respects and complies with all applicable laws and guidelines to the best of our ability. We do not however have the ability to maintain knowledge of the policies that may effect people accessing our site(s) from various parts of the globe. In such cases where there may be a question as to jurisdiction, it is best to presume the jurisdiction of Delaware, USA, or California, USA. We adhere to the US Department of Commerce with respect to European Customer Data, including its Principles of Notice, Choice, Accountability for Onward Transfer, Security, Data Integrity and Purpose Limitation, Access, and Recourse, Enforcement and Liability.
With respect to cross-border data transfers from jurisdictions outside the US and Europe (i.e., the EU, EEA, Switzerland, and the UK), your Personal Data will likely be transferred to the US, a jurisdiction that may not provide an equivalent level of protection as your home jurisdiction. In such cases, the cross-border transfer to the US is necessary for the conclusion or performance of your transaction, for the establishment, exercise, and defense of legal claims, and for other purposes to the extent permitted by applicable law. To the extent the provision of your Personal Data is not necessary for those purposes, or as otherwise permitted by local law, your use of the site(s) or provision of any Personal Data constitutes your consent to the cross-border transfer of Personal Data and the other activities identified in this Privacy & Cookies Policy.
9. Children
You must be 18 years or older to use the site(s). Our Services are not directed at or intended for use by children. We do not knowingly collect Personal Data from children under 18 years of age. The limited circumstances we might need to collect the Personal Data of children under 16 years old include: as part of a reservation, the purchase of other travel-related services, or in other exceptional circumstances (such as features addressed to families). Again, this will only be used and collected as provided by a parent or guardian and with their consent. If you become aware that your child or any child under your care has provided us with information without your consent, please contact us using the contact details listed in the How to Contact Us section below.
10. Links to Other Websites and Third Party Services
our site(s) contains links to other websites or services that are not owned or controlled by us, including links to websites of travel suppliers and our advertisers, sponsors, and partners. This Privacy & Cookies Policy only applies to information collected by and held within our site(s). We have no control over these third party websites, and your use of third party websites and features are subject to privacy policies posted on those websites. We are not responsible or liable for the privacy or business practices of any third party websites linked to our site(s) or third party social media feature or functionality offered on our site(s), such as Facebook, Google Plus, Twitter, and YouTube. Your use of third parties’ websites linked to our site(s) is at your own risk, so we encourage you to read the privacy policies of any linked third party websites when you leave one of our site(s), link into our site(s) from another website or through a sign-in feature (for example, Facebook Connect or an Open ID provider), or utilize a third party social media feature or functionality available on our site(s).
11. California Residents – Your California Privacy Rights
We collect certain categories of Personal Data that is considered “personal information” under California law. California law requires that we describe the personal information we collect about California consumers, including by identifying specific categories of information. As we describe in more detail in the “Our Collection of Your Personal Data” section above, we have collected the following categories of personal information in the past 12 months:
Certain personal information we collect about you may be considered “sensitive personal information” within the meaning of California law, including: credit card information (for billing and transactional purposes in connection with providing products and services). We only use and disclose sensitive personal information as necessary in connection with the performance of services and the provision of goods, compliance with federal, state, or local laws, and as otherwise permitted by California law.
For information about the categories of sources from which we obtain personal information, please refer to the “Our Collection of Your Personal Data” section of this Privacy & Cookies Policy. For information about our purpose(s) for collecting, or possibly sharing your personal information, please refer to the “How We Use Your Information” section of this Privacy & Cookies Policy.
We may share your personal information with third parties as described in the “Disclosing Your Personal Data” section of this Privacy & Cookies Policy. Under California law, some of these disclosure activities may be considered “sales” under California law, even if no money changes hands, and some of these disclosure activities are considered “sharing” for purposes of cross-context behavioral advertising. California consumers have the right to opt-out of the “share” and “sale” of their personal information.
The categories of personal information we have “sold” or “shared” as described in “How We Share Your Information” in the past 12 months include the following:
We do not use or disclose “sensitive personal information,” as the term is defined in California law, for purposes other than as necessary to provide you with our Services.
California law grants certain rights to California residents. These include:
To exercise your Privacy Rights under California law, contact us via the information provided in the “How To Contact Us” section below. To protect your privacy and security, we will need to verify your identity before acting on a request. Please also refer to the options available for directly managing cookies and similar technologies on your desktop or mobile device, as described above. Please note that you can make a request to know twice within a 12-month period.
We will not discriminate against you for exercising any of your rights under California law. Please note, however, that there may be certain circumstances where we are unable to complete your request, such as when we are unable to verify your identity or as otherwise permitted under applicable law. Only you or a person registered with the California Secretary of State that you authorize to act on your behalf may make a request related to your personal information. You may also make a request on behalf of your minor child.
As described above, we will retain your information for as long as your account is active or as needed to provide you services. In addition, we will retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.
12. Changes to the Privacy & Cookies Policy
TRAVELsolutions.US & its network organizations may revise this Privacy & Cookies Policy to reflect changes in the law, our Personal Data collection and use practices, the features of our site(s), or advancements in technology. If we make any material changes we will notify you by email (sent to the email address specified in your account) or through a prominent notice on the site(s) prior to the change becoming effective.
13. How to Contact Us
Should you have any questions, or to exercise your rights as detailed above, please contact us at team@travelsolutions.US or by postal mail at PO Box 358 Oak View, CA, 93022 USA.